Category Archives: IT Systems Mgmt

HP introduces “Operations Manager i”

If you’ve seen a lot of news articles about HP’s IT management software this week (e.g. through Cote or Doug) it’s because the company held its Software Universe conference in Vienna this week and timed a bunch of announcements and PR events to match.

Most of the articles linked above just paraphrase the press releases and talking points. So if you’re going to get the company line, might as well get it straight from the horse’s mouth. Which we can now do through a new HP blog about BSM. The first article was penned by Mike Shaw and that’s enough for me to want to subscribe (I worked with Mike a few times when I was at HP and he is very sharp). I think Mike also wrote the other entries but since they are not signed (and the account name, “adsey007”, is pretty opaque) I am not sure. In any case, they are pretty good. This one gives an overview of the Vienna announcements. The next one describes in more details the OMi product. I am not in position to know how well it works but, according to the article, OMi takes the important step of modeling and managing events in the context of the overall model in the CMDB. Such that the event management features (e.g. correlation) can use the already-discovered relationships between the IT elements involved in the events (e.g. dependencies). The article also implies that the CMDB has been integrated with NNM (OpenView), Service Manager (Peregrine) and Server Automation (Opsware). Which is a lot of progress in 16 months since I left HP, so I am taking it with a grain of salt (we all know there are different levels of integration). The press release says that the CMDB is now integrated with 17 HP BTO applications, so you may need a whole salt shaker. In any case it’s great to see that Ramin and team are forging ahead, delivering products and driving the integration of the BTO portfolio.

The last paragraph (“OMi actually sits on top of existing HP Operations Manager installations…”) is intriguing and may provide a clue about the depth of the integration. In any case, OMi is something to keep an eye on as it is positioned to leverage a lot of the key strengths of the HP BTO portfolio.

BTW, this OMi product has nothing to do with this OMI which was a precursor to WSMF, WSDM and WS-Management. And which most people currently working in HP Software have never heard of.

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Filed under Application Mgmt, Conference, Everything, HP, IT Systems Mgmt, Mgmt integration, Modeling, People

Who said WS-Transfer is for REST?

One more post on the “REST over SOAP” topic, recently revived by the birth of the W3C WS Resource Access working group. Then I’ll go quiet for a bit and let people actually working on it show me why I am wrong to worry about WS-RT.

Before that, I just want to clarify one thing. People seem to assume that WS-Transfer was created as a way to support the creation of RESTful systems that communicate over SOAP. As much as I can tell, this is simply not true.

I never worked for Microsoft and I was not in the room when WS-Transfer was created. But I know what WS-Transfer was created to support: chiefly, it was WS-Management and the Devices Profile for Web Services, neither of which claims to have anything to do with REST. It’s just that they both happen to deal with resources (that word again!) that have properties and they want to access (mostly retrieve, really) the values of these properties. But in both cases, these resources have a lot more than just state. You can call all sorts of type-specific operations on them. No uniform interface. It’s not REST and it’s not trying to be REST. The Devices Profile also happens to make heavy use of WS-Discovery and I am pretty sure that UDP broadcasts aren’t a recommend Web-scale design pattern. And no “hypermedia” in sight in either spec either.

A specification is not RESTful. An application system is. And most application systems that use WS-Transfer don’t even try to be RESTful. Mocking WS-Transfer for not being as good as HTTP to support REST systems is like mocking an airplane for not being as good as your hatchback for grocery shopping. It’s true, but who cares.

So let’s not reflexively attack WS-Transfer for assumed purposes. And similarly, let’s not reflexively defend WS-Transfer as a good way to build RESTful systems.

Just to clarify, this is not meant as a defense of WS-Transfer. I think that, at least in the context of its original purpose, it should be gutted to only its GET operation. The PUT and DELETE tasks should be handled by domain-specific operations. Which would have the consequence of making it look less like a REST wannabe. But my recommendation aims at improving its applicability to the management domain, not at making it comply to an architecture style that is not (at least currently) used in that domain.

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Filed under Everything, IT Systems Mgmt, Manageability, Mgmt integration, REST, SOAP, Specs, WS-Transfer

IT management and Cloud: now some products

Many of us have been thinking (a bit) and talking (a lot) about the relationship between Clouds and good old IT management.  John understands both sides and produced a few good posts (like this one).

Maybe it’s just a coincidence that both Hyperic and CA recently made such announcements. In any case, it gives the impression that time has come for some actual product capabilities in the area of managing Cloud-based systems.

I haven’t investigated either, so keep your slideware shields up, but this is what I read:

From Javier Soltero’s “Announcing HQ 4.0”: “It also provides the first cloud-friendly management agent which allows users to manage cloud based virtual machines securely and reliably from either inside the cloud, or from HQ 4.0 installations inside your datacenter”. John approves.

And at CA World, according to InformationWeek, CA will announce a partnership with Amazon to provide management capabilities around Amazon’s EC2 utility computing platform, potentially including discovery of software running on EC2 instances, performance monitoring, configuration management, software deployment capabilities and provisioning”.

When someone looks into these two products (and others, soon to follow or alrady out and that I have missed), it will be interesting to see how these Cloud-friendly capabilities relate to the good old capabilities of management products: “software discovery”, “perf monitoring”, “config management”, “software deployment”, “provisioning”. That all sounds pretty familiar. Is it just a matter of pointing the old tools to an EC2 IP address? Is it all new capabilities, done in a new way? Or, more realistically, where does it land between these extrems? Where do you want them to land? It’s not so obvious.

Utility computing comes with an expectation of additional flexibility (now that is obvious). When tweaking IT management tools to address the domain, does one leave “in datacenter” capabilities the same and branch off to do cool things in the new land? Or do you raise the level of flexibility accross the board?

In other words, rather than snickering at them, maybe we should praise IT management vendors for whom the “look, I do Clouds” marketing spiel is just a repackaging of normal IT management features. Because it may mean that they’ve raised the bar on “in datacenter” automation capabilities. These Opsware and BladeLogic acquisitions have to come in somewhere, don’t they?

BTW, both of the announcements above also perpetuate the confusion between providing utility services (CA’s extended SaaS offering, Hyperic’s release of a pre-packaged Hyperic AMI) and the ability to manage Cloud-based systems. It’s all crammed in the same announcement/article because, hey, it’s all Cloud stuff.

Speaking of CA World, if I was there I would go to this session. At least for old time sake, and maybe to get some interesting ideas. Hopefully Don will blog about it after he is done presenting later today.

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Filed under Amazon, Application Mgmt, Articles, CA, Conference, Everything, IT Systems Mgmt, Open source, Standards, Utility computing

WS Resource Access working group starting at W3C

Things went quiet for a while, but the W3C Web Services Resource Access Working Group has finally taken life, as was announced last week. It’s a well-know PR trick to announce bad news on a Friday such that it goes undetected, is it a coincidence that W3C picked a Friday for this announcement?

As you can tell by this last remark, I have no trouble containing my enthusiasm about this new group. Which should not come as a surprise to regular readers of this blog (see this, this, this and this, chronologically).

The most obvious potential pushback against this effort is the questionable architectural need to redo over SOAP what can be done over simple HTTP. Along the lines of Erik Wilde’s “HTTP over SOAP over HTTP” post. But I don’t expect too much noise about this aspect, because even on the blogosphere people eventually get tired of repeating the same arguments. If some really wanted to put up a fight against this, it would have been done when the group was first announced, not now. That resource modeling party is over.

While I understand the “WS-Transfer is just HTTP over SOAP over HTTP” argument, this is not my problem with this group. For one thing, this group is not really about WS-Transfer, it’s about WS-ResourceTransfer (WS-RT) which adds fine-grained resource access on top of WS-Transfer. Which is not something that HTTP gives you out of the box. You may argue that this is not needed (just model your addressable resources in a fine-grained way and use “hypermedia” to navigate between them) but I don’t really buy this. At least not in the context of IT management models, which is where the whole thing started. You may be able to architect an IT management system in such RESTful way, but even if you can it’s too far away from current IT modeling practices to be practical in many scenarios (unfortunately, as it would be a great complement to an RDF-based IT model). On the other hand, I am not convinced that this fine-grained access needs to go beyond “read” (i.e. no need for “fine-grained write”).

The next concern along that “HTTP over SOAP over HTTP” line of thought might then be why build this on top of SOAP rather than on top of HTTP. I don’t really buy this one either. SOAP, through the SOAP processing model (mainly the use of headers, something that WS-RT unfortunately butchers) is better suited than HTTP for such extensions. And enough of them have already been defined that you may want to piggyback on. The main problem with SOAP is the WS-Addressing tumor that grew on it (first I thoughts it was just a wart, but then it metastatized). WS-RT is affected by it, but it’s not intrinsic to WS-RT.

Finally, it would be a little hard for me to reject SOAP-based resources access altogether, having been associated with many such systems: WSMF, WSDM/WSRF, WS-Management and even WS-RT in its pre-submission days (and my pre-Oracle days). Not that I have signed away my rights to change my mind.

So my problem with WS-RAWG is not a fundamental architectural problem. It’s not even a problem with the defects in the current version of WS-RT. They are fixable and the alternative specifications aren’t beauty queens either.

Rather, my concerns are focused on the impact on the interoperability landscape.

When WS-RT started (when I was involved in it), it was as part of a convergence effort between HP, IBM, Intel and Microsoft. With the plan to use this to unify the competing WS-Management and WSDM/WSRF stacks. Sure it was also an opportunity to improve things a bit, but 90% of the value came from the convergence/unification aspect, not technical improvements.

With three of the four companies having given up on this, it isn’t much of a convergence anymore. Rather then paring-down the number of conflicting options that developers have to chose from (a choice that usually results in “I won’t pick either sine there is no consensus, I’ll just do it my own way”), this effort is going to increase it. One more candidate. WS-Management is not going to go away, and it’s pretty likely that in W3C WS-RT will move further away from it.

Not to mention the fact that CMDBf (and its SOAP-based graph-oriented query protocol) has since emerged and is progressing towards standardization. At this point, my (notoriously buggy) crystal ball shows a mix of WS-management and CMDBf taking the prize overall. With WS-Management used to access individual resources and CMDBf used to access any kind of overall system view. Which, as a side note, means that DMTF has really taken this game over (at least in the IT management domain) from W3C and OASIS. Not that W3C really wanted to be part of the game in the first place…

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Filed under CMDBf, DMTF, Everything, HP, IBM, IT Systems Mgmt, Manageability, Mgmt integration, Microsoft, Query, REST, SOAP, SOAP header, Specs, Standards, W3C, WS-Management, WS-ResourceTransfer, WS-Transfer

First in-depth look at Microsoft’s Oslo and the “M” modeling language

Microsoft’s PDC is taking place this week and more details were shared with the attendees about project Oslo, an effort announced last year to drastically improve the use of models across the application lifecycle. Some code is available (I think the Quadrant code is only for PDC attendees but the Oslo SDK is available to everyone). I am not at PDC, I didn’t see any presentation and I didn’t download any code. But Microsoft has also posted technical details on MSDN and, as far as I am concerned, that’s the most time-effective way to spend a couple of hours learning about Oslo. BTW, the way they share these early design descriptions and accept to make their evolution public is admirable.

For those who only want to spend 10 minutes rather than 2 hours, here are the thoughts that came to my mind as I was reading.

Overall I am somewhat underwhelmed, but not necessarily in a bad way. I know that’s a little schizophrenic so let me explain. After hearing a lot about how Oslo was the next big thing in modeling, it is a little surprising to read a document that can be summarized as “modeling is good, so go create some SQL tables and store them in a RDBMS”. That’s the underwhelming part. But on the other hand, it is more down to earth and practically-minded than I feared. And this is just a summary, in truth there is more than just “use SQL”.

Half of the MSDN documentation basically explains how to use SQL Server to store application models (as of today, the “Developing Models for the Metadata Store” section has only one sub-section, “SQL Server Guidelines for Modeling in the Oslo Repository“). Does this mean that all .NET applications will eventually have to carry with them a deployment of SQL Server 2008 even if they don’t use it to store the their operational data? Sure there are a few extra repository services (e.g. finer-grained change auditing) but most Oslo repository services are generic SQL Server features. That section has quite a lot of T-SQL, but it’s pretty readable. It also has a lot of dependencies on following naming conventions which makes me think that directly creating T-SQL code is not the best approach.

Fortunately there is an alternative, the “M” language. It’s a schema language with a built-in constraint mechanism. I found it more data-oriented (as opposed to resource-oriented) than I expected. Even though “each model is really a set of data structures, relationships, and constraints in serialized form“, there is a lot more support for data structures and constraints than for relationships. It’s just a foreign key. Relationships aren’t items and don’t have any property (or “field” as they’re called in “M”). For example, the relationship between a student’s enrollment record and a given class can’t have, as property, the grade that the student got for that class (as in the example in section 4.1.4 of the second LC of SML). To model this in “M” you need to create another item (e.g. “courseEnrollment”) and have a relationship from the student to that item and another one from that item to the “course” item itself. Or to replace the foreign key in the student table with a complex structure that contains both the foreign key and the properties of the relationship. At the end it has the same expressiveness potential, but in a less streamlined form. I assume Microsoft took this approach for performance reasons.

I am going on a limb here, but it may also be a difference between development-time concerns and operation-time concerns. During development (all the way to testing and packaging), you can still mostly get away with a relatively simple containment structure. You care about the components of your application and how they are packaged inside or next to one another. Sure you care about who calls who outside of the deployment unit but that’s not as core a concern as getting your class dependencies right, your tests in order and your installer configured. In fact, some of the “who calls who” bindings will be only be realized at runtime. Oslo, at least so far, clearly seems more focused on development time than operations so support for a relationship-rich model may not seem critical. At operations time, on the other hand, you don’t really care so much about how things were packaged before installation. You care a lot more about who invokes who (especially for modern distributed applications), what the network layout is, what resources a ticket is attached to, etc. The model looks a lot more like a graph with complex relationships. Something that “M” doesn’t seem ideally suited for.

Except for this caveat, I like “M”. It’s not anti-XML (you can represent values as XML if you’d like) but it avoids the “the answer is XML/XSD what is the question” approach to modeling that is sometimes a little too prevalent. “M” is a much better schema language for IT systems than XSD. I especially like its approach to types. A value is not intrinsically of a given type. A type is a condition that you happen to meet or not at the current time (“take heart little field, you can be anything you want when you grow up”). As such, you can be of several types at the same time. Refined types are potatoes inside potatoes (not sure if “M” supports definition of types as unions and/or intersection of existing types, for intersection I want to write something like”type NewType : OldType1 where this in OldType2” but there is no “this” in “M”). That approach to types (and the way constraints leverage types) is reminiscent of RDF/OWL. It’s a classification more than a typification, but I understand why they didn’t want to call it “class”. The similarities with RDF/OWL don’t go any further. As I wrote earlier, “M”is very data-focused and not resource-focused: as far as I can tell “M” types are defined syntactically, not semantically (the semantics come as a consequence). For example, I don’t think that you can assert that a given item representing a person is of type “friendly” if there is no corresponding data in the item. You’d have to first create a boolean field called “friendly” and define that those that have that field set to “true” are of type “friendly”. Unlike in RDF/OWL where you can just assert that a subject is “friendly”.

Here is another reason why you can’t have “semantics-only” types: “if you do not specify the type of a field or value, M infers a type for it“. Two things don’t sound quite right to me here. First a detail: the sentence (like others in the doc) talks about “the” type of a field of value, while there can be more than one. More importantly, what’s the point of this feature? How does it help me to have my IRC nickname classified as a post code or as a password just because it happens to be made of a compatible combination of letters and numbers? Maybe it makes sense as a storage optimization, but why does it make sense to expose this to the user?

I also like the way “extents” work. The current description of that feature is pretty limited, but based on how it is used in other parts I think one of its usages is to support a non-OO equivalent to inheritance: create two extents, one for the “superclass” and one for the “subclass” where each only contains the properties/fields defined at that level. You should get both of them in order to have the full picture (all the fields). This is, if I understand it correctly, similar to something I have been (unsuccessfully so far because “XML doesn’t do it this way”) trying to sell to the DMTF CMDBf working group: model inheritance through a set of non-overlapping records rather than dealing with a type hierarchy on record types. It’s not just that it makes relational storage easier (even though it does and that’s probably why “M” does it this way), it also makes your query/select operations a lot easier to specify and implement.

All in all (and without having gone through the exercise of defining actual models in “M”), it seems like a fine schema language (except that its dependency on the CLR base types is unpractical for users outside of the Microsoft universe) but I am not sure if it is beefy enough to be a good IT management metamodel. When the document says that “the Oslo repository provides open and flexible access to the data it contains, which enables direct access to SQL Server views of the underlying data. There are no complex data access layers or APIs” it sounds better than saying “it’s just SQL, so map your model to it and if you want relationships or type inheritance just build it on top of it and quit whining”. But it is an admission of limitation at the same time as a claim of simplicity. I also smell an assumption that LINQ will provide enough hand-holding that non-SQL-savvy developers will be ok. We’ll see.

And then there is MGrammar. Things get a little confusing at that point if you try to relate MGrammar to “M”. Actually, the FAQ states that “the M language consists of three parts: MGraph, MSchema and MGrammar“. This came a bit as a surprise to me since at that point I had finished reading (not in details but not too quickly either) the “M” documentation and I hadn’t seen these names mentioned once. Looks like there is some documentation consistency issues here, but that’s hardly surprising considering this is a “hyper-early (pre-alpha)” release as Doug Purdy puts it.

I think that everything that I have referred to as “M” above is MSchema.

MGrammar is something different altogether: it’s the source of the Domain Specific Language (DSL) references we’ve been hearing in relationship with Oslo. Technically, MGrammar is a BNF on steroids plus an automatically generated parser for your syntax. Cute. I assume that “M” (i.e. MSchema) is built as MGrammar-defined DSL but I am not sure why I would care. I am all for reuse and if someone at Microsoft thought that there was something reusable in the way they defined MSchema then it’s a good thing to expose this tool. But where does it come into play in application modeling? The last thing I want is people inventing completely independent languages to describe different domains. I am all for specialization, but a common underlying metamodel is pretty nice when you have to make sense of a whole system. I don’t see any such commonality in MGrammar: as far as I can tell it can be used to define anything from PostScript to sonnets.

From the FAQ, the connection point between MGrammar and MSchema is MGraph (MGrammar languages are parsed into an MGraph, MSchema “builds on MGraph”). That’s nice, but since neither the MSchema nor the MGrammar documentation mention MGraph I don’t really know what to make of this. David Chappell’s white paper also mentions MSchema and MGrammar but not MGraph. The introduction to the MGrammar Language Specification states that “the data that results from Mg [a.k.a. MGrammar] processing is compatible with Mg’s sister language, The Oslo Modeling Language, M, which provides a SQL-compatible schema and query language that can be used to further process the underlying information“. Compatible? I need more information here. In any case, MGrammar sounds like a fun project for a techie. Who am I to deny Microsoft engineers their fun. Jokes aside, I am probably missing something here seeing how prevalent the DSL message is in all discussions of Oslo. Look at the “highlights of this book” section for the upcoming Oslo/M book from the creators of the “M” language: half of it is about the DSL support and there must be a reason beyond pure geekery. As a side note, if you buy this book you need to understand what little shelf life it will have (I can give you a good price on a lightly-used Hailstorm/”.Net my services” specification book).

Aside from the “M” language itself, there are a few models described in the documentation. One corresponds to BPMN (actually, it says that it “closely aligns with” BPPMN 1.1, does this imply that they are not quite the same?). The fact that this model supports imports from Visio is a nice feature.

The Application model (one of the places where you can see “extents” in action) scares me a little bit because I doubt that two different people would use the same “extents” to describe the same software elements. Unless of course that’s being done for them by a pre-defined mapping to their development framework (.NET) enacted by their common development tool (Visual Studio). Which may be the assumption. Yet, the Application model is defined in generic terms, not Microsoft-specific (with a couple of slip-ups, like a WebApplicationModule being defined as a “Web application (module) implemented by IIS or WAS“. Maybe I’ll feel better about the generic applicability of this Application model when I see a full-fledged description (e.g. including relationship semantics as captured in foreign key field names) and an example.

At the bottom of that Application model, there is a lonely “Manageable” type to use if you have a LifecycleState field. This reinforces my impression that despite the claims to link development time with operational time, a lot of the focus to date has been on the former rather than the latter.

The ServiceModel model will look familiar to people familiar with SCA and is presumably complementary to the WorkflowModel and WorkflowServiceModel models, both of which are directly mapped to Windows Workflow Foundation. I guess that’s where Oslo and Dublin touch one another. I am still glad they are now clearly separated.

There is also a “Quadrant” model which concerns me a bit (it seems to be used to store customization of the Quadrant UI which, while convenient to store straight in the repository, doesn’t strike me as necessarily belonging there).

At this point, the question is not whether Microsoft can build Oslo as it is currently defined. SQL Server 2008 already exists, the usage guidelines aren’t unrealistic and even the “M-to-T-SQL” translation doesn’t seem too hard for Microsoft to implement (the SDK presumable already contains an implementation). I have no doubt they can deliver the system they describe. What I don’t know is whether and how it will be actually useful.

Describing “M” in details is good. Describing how the repository is implemented on top of SQL Server 2008 is interesting but not so relevant. What I’d like to see is a description of how all this gets used. How does it change the Visual Studio experience? How does it change the installation process/format? How does it support round-tripping between lifecycle stages (e.g. if the developer changes the workflow model, does that original BPMN model get consequently updated)? How does it relate to SLAs and policies? How does it apply to application monitoring? How does it apply to configuration management, to the change process? Etc. In short, what’s the Oslo ecosystem going to be.

These questions aren’t completely ignored in the MSDN documentation, but they are dispensed with in a couple of pages: “Application Development and Lifecycle Improvements” and “IT Operations Benefits“. The former states, for example, that “having the Oslo repository act as a central location for these models also enables a connection between the design and implementation models. This connection helps prevent these models from becoming disconnected during the development process“. Which all sounds good but is just a set of assertions that we have heard many times before (not just from Microsoft). How do “M” and the Oslo repository really make this true?

On the “IT Operations Benefits” side, things are equally blurry: “the Oslo repository can store all types of machine and application configuration data. When consistently updated, this configuration data is a catalog of the current state of all monitored machines and applications in the environment“. Notice the “when consistently updated” hand wave. That’s kind of the crux if you really want to manage across the lifecycle. How will they achieve this consistency? By centralizing all changes through a model-driven controller a la SDM/SML? Through ongoing discovery and/or change notifications? By relying on good old ITIL/MOF processes?

The FAQ declares that “having a common approach does not necessarily correlate to one physical store, but more of a federated model and we believe that some of the new Repository, along with existing investments in both Configuration Management Database (CMDB) and Team Foundation Server (TFS), will form the foundation for a common Microsoft metadata strategy and should be supported across our set of products“. OK, but who is the source of truth for application configuration data? The Oslo repository or the CMDB? Is one the desired state and the other the observed state? Does the CMDB go back to simply being a Service Desk (and if so, does the Oslo repository take on the responsibility to enforce change processes, something that requires more than the security model in Oslo)? If the CMDB is still going to use SML as its metamodel, how do you efficiently federate across such different metamodels as SML (i.e. XSD + schematron + relationships) and “M”?

Lots of questions remaining. What will Oslo have turned into in a few years? A business process design/implementation/monitoring suite (there is a strong workflow feel to many parts)? A generic drag-and-drop programming environment (“the fact that entire features are already described by models means that for a wide array of application and component categories you can start using visual tools to design and implement your components“)? A control center for end to end application management? All of the above? Nothing?

This was just a quick brain dump after reading the documents. Actually, I just realized it somehow got pretty long (congrats if you’re still reading). I hope this post is not too disorganized. Oslo is an interesting effort, but, as Microsoft is first to admit, it’s at a very early stage. I am just surprised that this first release spends so much time on the “how” rather than the “what”. Maybe it’s just because I only got my information from the MSDN documentation. We’ll see when more content from PDC finds its way online. I just want the slides, watching recorded presentations is rarely time-efficient (and you can expect them to require Silverlight).

Speaking of Silverlight, there is this new site on Oslo if you think watching some videos is worth installing Silverlight. Those screenshots don’t motivate me sufficiently.

[UPDATED 2008/10/30: Rather than going to bed I Googled around a bit and found a  post by Martin Fowler that answers some of my questions about MGrammar, MGraph and MSchema. MGraph is for instances, MSchema is for types. It answers some plumbing question, but I still have questions about expected usage and relevance to applications modeling.]

[UPDATED 2008/10/30: I also found the recordings and slides from past PDC sessions. Nice job Microsoft for this quick turnaround time, even if you require Sliverlight and/or the PPTX viewer. The sessions are:

  • TL23 A Lap around “Oslo” (Doug Purdy, Vijaye Raji)
  • TL27 “Oslo”: The Language (Don Box, David Langworthy)
  • TL18 “Oslo”: Customizing and Extending the Visual Design Experience (Don Box, Florian Voss)
  • TL28 “Oslo”: Repository and Models (Chris Sells)

The first two sessions (deliverd Tuesday) have a replay and slides, the others should, I assume, follow soon.]

[UPDATED 2008/11/3: A nice overview of Oslo by Aaron Skonnard. Unlike most other Oslo articles over the last week, this one tries to paint the (yet-to-be-realized) full picture of the Oslo ecoystem. He mentions that “other Microsoft products and technologies are expected to build on Oslo to provide other runtimes. A few that have already been announced include Microsoft System Center (Operations Manager) and Team Foundation Server (TFS) in Visual Studio Team System”. It’s interesting that he qualifies System Center to be more specifically “operations manager” rather than “configuration manager” but I wouldn’t read too much into it at this point.]

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Filed under Application Mgmt, BPM, Business Process, CMDB, Everything, IT Systems Mgmt, Manageability, Mgmt integration, Microsoft, Middleware, Modeling, Oslo, SML, Specs, Tech

Reviewing DMTF OVF as a “preliminary standard”

OVF 1.0.0d is out as a “preliminary standard” so I gave it a quick read over the weekend. Things have not changed much since the “work in progress” document published this summer, which itself wasn’t a big change from the original specification. As I wrote in the review of the “work in progress”, the DMTF tightened the language of the  specification more than it added features.

Since there aren’t too many technical changes (see the end of this post if you’re interested in a few), the interesting discussion is about the marketing of this specification. And boy does it have wings on that front. The level of visibility the specification has received is pretty amazing, especially considering that it doesn’t really do that much technically. But you wouldn’t know it by reading all the announcements about OVF:

  • VMWare supports OVF packaging (which version?) with its new VMWare Studio.
  • Citrix uses OVF in Kensho to create a platform-agnostic VM management.
  • An Open Source “implementation” of OVF has been created. I put “implementation” between quotes because since OVF per se doesn’t do much its implementation is mostly a specialized command line editor for its XML descriptor. It requires a a vendor-specific runtime for deployment/activation. This is not a criticism of the open source project BTW, just a statement of fact about the spec.
  • Enomaly lists “OVF format support” on its roadmap for Q1 2009.
  • Microsoft support for OVF in products is supposedly “on the board” which doesn’t mean very much but their overall marketing/PR response to OVF has been surprisingly positive for a standard that they don’t control.

I have criticized the DMTF marketing efforts in the past (“give away pens and key chains”) but I must admit that, to the extent that DMTF had a significant role in promoting OVF adoption (in addition to marketing efforts directly from the vendors), it is a very nice marketing success. Well done, and so much for my cynicism. OVF may also have benefited from all the interest in the general topic of virtualization/cloud standards (the “cloud” association is silly, of course, but as we’ve just seen I am not a marketing genius) and the fact that there isn’t much else to talk about on these topics. So by default OVF becomes the name to put on your “standards” banner. Right place at the right time for the vendors behind it.

Speaking of the vendors, I have no insight into the functioning of the OVF working group, but judging by the specification’s foreword VMware is throwing plenty of resources at DMTF: it employs the working group chair and both co-editors, which is pretty atypical in my experience in standards efforts. People are usually sensitive to appearances of one company having disproportionate influence and try to distribute responsibilities around, at least on paper. Add to this VMWare’s recent ramp-up at the DMTF board level. They seem to know what they want. And indeed I can see how the industry leader would want some basic level of standardization, but not too much, which is currently just what OVF offers. We’ll see what’s next in store, if anything.

The specification itself is not marketing-free. According to line 122, “it supports the full range of virtual hard disk formats used for hypervisors today, and it is extensible, which will allow it to accommodate formats that may arise in the future”. Sure, in the same way that my car fully supports passengers of all nationalities (and is extensible enough to transport citizens of yet-to-be created countries – and maybe even other planets, as long as they come with buttocks to sit on). Since OVF doesn’t really do anything with the virtual hard disk formats, it can “support” pretty much any such format.

Speaking of extensibility, OVF clearly tries to have a good story there. Section 7.3 tries to move away from the usual “hey, it’s XML, you can add elements/attributes anywhere” approach towards the definition of new “sections”. This seems a bit drastic. Time will tell if this is visionary or short-sighted. OVF also plans to move towards “an extension model based on the design of the open content model in XML Schema 1.1”. I am not following XSD 1.1 too closely, but it is wise for OVF to not build too much dependency on it at least for now. And it seems to me that an extension model is not something that you plan to “plan […] to add” but rather something you need to define from the start (sounds like the good old “the next version will add versioning support”, or “no keyboard detected, press F8 to continue”).

But after all this comes what looks to me, from an extensibility perspective, like a big no-no: using (section 8.1) simple strings (e.g. “vmx-4”, “xen-3”) to represent types of virtual systems. You’d think that in 2008 people would have heard about URIs as a way to allow extensibility and prevent name clashes. On further reading, this doesn’t seem to be the fault of OVF as they get this property (vssd:VirtualSystemType) straight out of the politely named DMTF SVP (System Virtualization Profile) specification, itself a preliminary standard. But that’s not much of an excuse because I suspect large overlap of participation between the two groups and in any case you don’t have to take dependencies on something that’s not right (speaking as someone who authored several specs that took a dependency on WS-Addressing, I shouldn’t give lessons). In any case, I am not on top of all virtualization-related work in DMTF but it seems to me that if they are not going to use URIs then someone should step up and maintain a registry of these identifying “virtual system type” strings.

BTW, when left to its own device OVF does a better job. For example, it properly uses URIs to identify the virtual disk format (section 5.2).

One of the few new features is the addition of the ovf:bound attribute on virtual hardware element items (section 8.3) to specify whether the item description represents the normal, minimal or maximal allocation. My heads spins a bit when trying to apply this metadata to the rasd:Limit property (with ovf:bound=”min” the value of the rasd:Limit element would represent the minimal value of the maximum quantity or resources that will be granted, which takes some parsing effort), but I think it more or less squares out.

The final standard should not differ greatly from this version, so at this point we pretty much know what OVF will be technically. The real question is how it will be used and what, if anything, is going to come to complement it.

[UPDATED 2008/10/14: Good timing. OVF-loving Kensho just launched.]

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Filed under DMTF, Everything, IT Systems Mgmt, Manageability, Open source, OVF, Specs, Standards, Tech, Utility computing, Virtualization, VMware

Running Oracle in Amazon’s cloud

The announcement finally came out. Users can now run supported versions of Oracle Enterprise Linux, 11G Database, Fusion Middleware and Enterprise Manager on Amazon EC2 instances. You can create your own AMI or use any of the pre-packaged AMIs with the above-mentioned products. And you don’t have to purchase new licenses, you can transfer existing ones to run on Amazon’s infrastructure.

A separate but related announcement is the possibility to simply and securely backup your databases on Amazon S3 instead of (or in addition to) on tape. I hope BNY Mellon will take notice.

The Amazon AWS blog has a good overview of the news. Forrester covers it with a focus on data warehousing.

This comes in addition to the existing SaaS offering (“On Demand”) from Oracle and the SaaS platform (for others to provide SaaS on top of Oracle’s software). It is a major milestone for utility computing.

[UPDATED 2008/9/21: This is the home page for the Oracle Cloud Computing Center and this is the FAQ.]

[UPDATED 2008/9/23: More Cloud love, this time with Intel. I have no insight into that partnership.]

[UPDATED 2009/2/10: More on WebLogic Server on EC2, from Erik Bergenholtz.]

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Filed under Amazon, Conference, Everything, IT Systems Mgmt, Linux, Middleware, Oracle, Oracle Open World, SaaS, Trade show, Utility computing, Virtualization

Application management roundtable

The Oracle Enterprise Manager team is inviting customers to an application management roundtable next week in San Francisco. You’ll learn about recent application management acquisitions (Moniforce, ClearApp and e-TEST), product direction and integration strategy. What we’d like to learn in return is your thoughts, needs and requirements for application management. To that end, we’ll need you to RSVP and to prepare a 5-10 minutes presentation about your application management challenges.

Here is the agenda:

  • Introduction
  • Customer Presentations on Application Management
  • Oracle’s Approach to Application Management
    • Real User Monitoring (Moniforce)
    • End2end Performance Monitoring (ClearApp)
    • Application Quality Management (e-TEST)
  • Breakout Sessions
  • Composite & SOA Application Management
    • E-Business Suite Application Management
    • Siebel Application Management
    • BRM Application Management
    • PeopleSoft Application Management

It will take place at the Four Seasons Hotel (757 Market St) from 9:00AM to 1:00PM (but don’t forget to RSVP before showing up).

You don’t have to be registered for Oracle Open World (OOW) to attend, but of course it’s been timed to be convenient for people who come to OOW.

Speaking of OOW, here is a list of all the sessions about Enterprise Manager from the conference agenda search engine. Also packaged as a nicely-formatted and chronologically-ordered PDF. For those interested in the recent application management acquisitions, check out these sessions:

About Moniforce

  • S298518 (Improve Performance of Your Oracle E-Business Suite and Siebel Applications with Oracle’s Real User Experience Insight)
  • S298536 (Go Beyond Web Analytics: Build Business Intelligence with Oracle Real User Experience Insight)
  • S298516 (How Real User Monitoring Can Improve Application Performance: Go Beyond Web Analytics and Systems Monitoring)

About ClearApp

  • S298534 (Application Transaction Management with Oracle Enterprise Manager: The Key to End-to-End Monitoring)

About e-TEST

  • S298707 (Application Testing Best Practices: Real-World Customer Testimonials)
  • S298706 (Optimizing Application Performance: Application Testing Suite to the Rescue)

About Auptyma

  • S298534 (Application Transaction Management with Oracle Enterprise Manager: The Key to End-to-End Monitoring)
  • S298524 (Application Diagnostics for DBAs: Visibility into Your Application That the Middle-Tier Administrator Cannot Provide You)
  • S298525 (Diagnosing Java Application Issues in Production: Gaining Performance Insight That Even Developers Do Not Have )
  • S300236 (Oracle Enterprise Manager Hands-on Lab: SOA Management and Java Application Diagnostics)

Just for fun, check out Chris Muir’s 10 things we probably wont see at OOW08. The scary part is that of these ten unlikely things the least unlikely is item #1…

BTW, I’ll be at OOW next week (probably Wednesday and Thursday) so if you plan to be there and would like to meet let me know.

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Filed under Application Mgmt, Conference, Everything, IT Systems Mgmt, Manageability, Mgmt integration, Middleware, Oracle, Oracle Open World, Trade show

Last call for SML and SML-IF

The SML working group at W3C has published the “last call” working draft of version 1.1 of the SML and SML-IF (“IF” stands for “interchange format”) specifications. You have until October 3rd to tell them what you think.

With all the Oslo fun, the OMG embrace and the silence from System Center there are more questions than answers about the use of SML at Microsoft. But the Eclipse COSMOS project (IBM and friends) is, as far as I know, valiantly going forward with the store/validator implementation. Which may or may not be the same codebase as what was used for the recent CMDBf interop demo (I am not sure how the SML and CDMBf implementations in COSMOS are articulated).

The COSMOS group also recently published an overview of SML. It doesn’t try to tell you why you’d want to use SML but it’s a good and succint description of what SML is technically (from an XML developer’s perspective).

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Filed under CMDB Federation, CMDBf, Desired State, Everything, IBM, Implementation, IT Systems Mgmt, Mgmt integration, Microsoft, Modeling, Open source, Oslo, SML, Specs, Standards, Tech, W3C

Oslo, blog posts and my crystal ball

There is more and more information coming out about Oslo in anticipation of the Microsoft PDC in October.

David Chappell recorded a video about it last month. More recently Doug Purdy and Don Box each posted a short description of Oslo. Don describes the goal of Oslo as “simplify the process of developing, deploying, and managing software”. But when he lists ancestor technologies to illustrate that “Microsoft has been moving in this direction for over a decade now”, they are all about development, not management: COM type libraries, .NET metadata attributes, XAML. Interesting that neither SDM nor SML gets a mention. Neither did SCA by the way, but I wasn’t really expecting that one… :-)

Maybe the I am the only one looking for a SDM/SML echo here, just because I came to hear of Oslo through the DSI angle. Am I wrong to see Oslo as an enabler for DSI? This eWeek article doesn’t have anything to do with IT management. Reading it, Oslo is all about allowing people to write code through drag and drop. Yawn. And Don Box endorses the article.

Maybe it’s just me (an IT management guy more than a software development guy) but I don’t care so much about how the application model is created. I care a lot more about what it allows you to do in terms of IT management. Please don’t make me pull out the often-quoted figure about the percentage of IT budget spent on operations versus development/licensing. The eWeek piece fails to excite me, but fortunately David Chappell’s video interview is a lot more aligned with my thinking, so I still hold hopes for Oslo as an IT management enabler. Here is my approximate transcript of an example that David provides (at around 4:20) in the video:

“If someone comes to you and says i’ve got this business process and the SLA is not being met, what do you do? You’ve got to trace this through the right business process and the right application that supports that part of the process and find the machine it runs on and maybe look at the workflow that implements it and maybe look at the services that it provides. This involves talking to business analysts, or the IT pros or the architect or the developer, all of whom have their own view of the world, their own tools, their own prospective. The repository provides a common place to store all this stuff, to link it all together, and with a visual editor to have a common tool that lets you actually go through and answer this kind of questions.”

Now you’re talking.

And if Oslo is not the new blood of DSI, then what is? The DSI story is getting dated, SML is fading in our memories and of the three parts that supposedly compose DSI (“virtualized infrastructure, design for operations, and knowledge-driven management”), only virtualization is actually represented on the list of technologies on the DSI home page. Has DSI turned into just allowing System Center to manage a hypervisor? I still hold hopes that the Oslo data is going to spice things up there. It would be good for the industry at large, not just Microsoft.

I won’t be at the PDC but it will be interesting to see what filters out of these sessions. The first session in the list adds management of hybrid application systems (hybrid as in “cloud/on-premise combination” or “software+services” as Microsoft calls it), to the long “can do” list for Oslo. Impressive, if there is some meat behind the abstract. I think this task is often overlooked in discussions around management aspects of Cloud computing (see “the new, interesting thing is going to be the IT infrastructure to manage your usage of utility computing services as well as their interactions with your in-house software” in this previous entry).

Yes, I am reading way too much into session abstracts, but while I am at it I can’t help noticing that there is a lot of SQL and very little XML/XSD/XPath mentioned there. Even though one of the presenters is Gudge, the only person I have ever met who fully understands XSD (actually even he doesn’t, I’ve seen him in the WS-I days have to refer to… his book).

Even though I am sure we’ll be told that SML can be built on top of Oslo, the SQL orientation won’t make that so easy (I want to see how to build XSD+Schematron validation on top of a relational store using Oslo’s drag and drop development tool). And it puts Microsoft on a different architectural direction from IBM, who, as far as I can tell, thinks that the world is a big XML document. Neither is the most appropriate for IT management models. I prefer a graph model and associated graph queries along the lines of SPARQL or CMDBf.

But that’s just late-night idle speculations on my part (aka “blogging”). Let’s see what comes out in October.

[UPDATED 2008/9/10: Interesting timing. Microsoft is joining OMG, home of UML and BPMN. Coming next: a submission of a “new version” of UML and BPMN that happens to contain the extensions and tweaks that Microsoft made to them in the process of implementing Oslo. This, BTW, is the final nail in the SML coffin (SML isn’t even mentioned in the press release).]

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Filed under Application Mgmt, CMDBf, Conference, Desired State, Everything, Graph query, IT Systems Mgmt, Mgmt integration, Microsoft, Middleware, Modeling, Oslo, Query, SaaS, SCA, SML, SPARQL, Specs, Tech, Trade show, Utility computing, Virtualization

SOA management: round-up of recent news

It started with a checkpoint on “the state of SOA monitoring and management” by Doug McClure. A good set of questions and a good list of “usual suspects” (but how much did Actional pay to be listed twice?).

Then came this good article from AMIS’ Lucas Jellema reporting on what he learned during a recent Oracle SOA Partner event. He pokes fun at Oracle/BEA for conveniently tweaking their “this is what you need” story to align with the “this is what we offer” part (I am shocked, SHOCKED to hear that a vendor would do that, let alone my employer). But the real focus of his article is to describe the importance of design-time SOA governance (integrated with the other parts of the lifecycle). He does a good job at describing some of the value of the consolidated Oracle/BEA offering.

I couldn’t help smiling when I read this paragraph:

“It struck me that most of what applies in terms of Governance to SOA assets, also applies to other assets in any software engineering process. Trying to manage reusable components for example or even implementing a good maintenance approach for a non-SOA application is a tremendous challenge, that has many parallels with SOA Governance. And to some extent could benefit from applying a tooling infrastructure such as provided by the Enterprise Repository… Well, just a thought for now. I need to know more about the ER before jumping to conclusions.”

If my memory serves me right, the original Flashline product that BEA acquired (what became the Enterprise Repository) was just that, a generic metadata repository for software assets, not something SOA-specific. It’s ironic to see Lucas look at it now and think “hey, maybe this SOA repository can be used for non-SOA apps”. Back to the future. And BTW, Lucas is right about this applicability, as Michael Stamback soon confirmed.

Still in Oracle-land, a few days later came the news that Oracle is acquiring ClearApp. Doug’s post was more about runtime governance (which he calls monitoring/management, and I tend to agree with him even though this is fighting the tide) than design-time governance. In that sense, the ClearApp announcement is more relevant to his questions than Lucas’ post. The ClearApp capabilities fit squarely with Doug’s request for “providing the right level of business visibility into the SOA environment and more importantly the e2e business services, applications, transactions, processes and activities”, as I tried to illustrate before.

More recently, Software AG announced an OEM partnership with Actional (part of Progress) to bring runtime data to its CentraSite registry (which, I assume, comes from the Infravio acquisition by WebMethods before it itself was swallowed by Software AG).

Actional’s Dan Foody of course applauds and uses the opportunity to dispel some FUD (“Actional is tightly tied with Sonic”) and also generate some new FUD (“no vendor had even a half decent offering on both sides [design-time and runtime] of the fence”).

Neil Macehiter has a more neutral commentary on the Software AG news. His analysis ends with some questions about what this means for Amberpoint. Maybe it’s time to restart the “Microsoft might acquire Amberpoint” rumor.

Speaking of Microsoft, the drum roll is getting louder in anticipation for Oslo making its debut at the upcoming PDC. That’s a topic for another post though.

This Oslo detour is a little bit off topic, but not so much. The way Don Box and team envision that giant software model shaping up they probably picture what’s called today “SOA Governance” as just a small application that an intern can build in a week on top of the Oslo repository. Or I am exaggerating?

Unlike Dan Foody I like the approach of keeping SOA Governance closely integrated with the development and IT management infrastructures. At the cost of quoting myself (if I don’t, who will?) “it’s not just about managing Web services or Web sites, it’s about managing the whole SOA application”.

[UPDATED 2008/9/23: It looks like the relationship between CentraSite and Infravio is a little bit more complex than I assumed.]

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Filed under Application Mgmt, Everything, Governance, IT Systems Mgmt, Manageability, Mgmt integration, Oracle, Oslo, SOAP

CMDBf interop demo

IBM and CA are apparently showing an interoperability demo between their respective CMDBs at itSMF Fusion this week. I am not there to see it, but they describe it (it’s a corporate merger scenario) in this press release. It is presumably based on the version of the specification that was submitted to DMTF.

More information about CMDBf, along with another demonstration, will be available in a couple of months for ManDevCon attendees. Three sessions are on the agenda, all in a row and in the same room (so make sure to get a good seat, i.e. one close to a power plug, from the start):

  • CMDB Federation Overview (Vince Kowalski, BMC and Marv Waschke, CA)
  • CMDB Federation Technical Description (Mark Johnson, IBM and Marv Waschke, CA)
  • CMDB Federation Demonstration (Mark Johnson, IBM and Dave Snelling, Fujitsu)

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Filed under CA, CMDB, CMDB Federation, CMDBf, Conference, DMTF, Everything, IBM, IT Systems Mgmt, ITIL, Mgmt integration, Specs, Standards, Trade show

The boss is back

Today is full of news for Oracle Enterprise Manager. I came into the office this morning expecting the ClearApp announcement (I had even prepared a blog entry on it over the weekend). This, on the other hand, came as a (good) surprise!

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Filed under Everything, IT Systems Mgmt, Oracle, People, VMware

Oracle acquires ClearApp for composite application management

Oracle (and more specifically the middleware and applications management part of Oracle Enterprise Manager) has just acquired ClearApp. The company is based in Mountain View (California) and their QuickVision product is a very advanced management tool for composite applications, especially BPEL-based and Portal-based applications.

More information about the acquisition is available from this page and the press release. Information about the QuickVision product can be found on the ClearApp site.

QuickVision is a very complementary addition to our existing products and the acquisitions that we have made over the last year in the application management domain. Let’s take a performance management use case to see how they relate to one another conceptually (this is not an integration roadmap, just a comparison of the features of the existing products): Oracle Real User Experience Insight (from the Moniforce acquisition) will tell you that your users are seeing a performance degradation for a specific function of your Web application. If this is a stand-alone Java application, you can go straight into the Enterprise Manager App Server Diagnostic Pack to start from a URL and analyze where processing time is spent (servlet, JSP, EJB, JDBC…). AD4J (from the Auptyma acquisition) provides deep insight into the JVM. It will give you the line number and call stack of the slow methods. For example, it might lead you to a specific database call that is taking a long time to return. You can then follow the trail deep into the database using the Oracle Database Diagnostic and Tuning packs.

But if your application is a composite application (for example one that makes use of a BPEL process to orchestrate services deployed on different application servers), then you would have a hard time finding which application server to focus on. The QuickVision product fills that gap, taking a BPEL process from its invocation point into all its successive steps and into the code that the different steps invoke. So you can see if the problem is within the BPEL execution (e.g. you loop too many times) or inside an invoked Web service. In that case, QuickVision will lead you to the class that implements that service, at which point you have all the context that you need to fire off AD4J and do a fine-grained analysis of the problematic Java code as described above.

In this scenario (and assuming that the root cause is the slowness of a database query executed by a web services that has been invoked through a BPEL process), the chain of management capabilities goes something like this:

User Experience Insight
    -> QuickVision
        -> App Server Diagnostic Pack
            -> Database management packs

A variation on this would be if the service monitored was a SOAP service as opposed to a Web page. Oracle Web Services Manager could then be used as an alternative to Real User Experience Insight to alert you that something was amiss with the application performance. The rest of the flow would be the same.

At the end, it’s not just about managing Web services or Web sites, it’s about managing the whole SOA application.

Of course, QuickVision is not limited to performance analysis, even though that’s my favorite feature. For example, I could have picked a dependency analysis scenario.

To my new colleagues joining us from ClearApp, welcome!

[UPDATED 2008/9/9: InfoQ coverage of the acquisition by Dilip Krishnan.]

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Filed under Application Mgmt, BPEL, Business Process, Everything, IT Systems Mgmt, Manageability, Mashup, Mgmt integration, Modeling, Oracle

BPEL as a source of application management metadata

Let’s put aside for now all the discussions about whether BPEL is an appropriate tool to capture a “true” business process, i.e. to implement the business logic understood by a business analyst (a topic that has been discussed at length already, including here, here, here, here, here, here and around the 5 minute mark of this podcast). Today, let’s look at it as simply another resource in a developer’s toolbox, alongside things like servlets and XML parsers. It’s a tool that can simplify the invocation of remote services (especially asynchronously), the parallelization of tasks, the definition of scoped compensation handlers, the transformation of XML, the encapsulation of key business logic and, most importantly, the reliable implementation of long-lived processes. If you need a few of these features, you might find BPEL a suitable programming tool. Plus, it refreshingly encourages handling of XML as XML (e.g. via XPath) rather than mindless code generation.

In addition to whatever developer productivity benefit you see in BPEL, there are other potential benefits form using it. They are the topic of this post and they relate to application management.

We all know that in an ideal world, no developer would release an application without providing a set of management capabilities that are carefully crafted to reflect the business logic of the application. Such that IT administrators can monitor, configure, optimize and troubleshoot the application in ways that are related to what the application really does (as opposed to generic metrics like memory, CPU and I/O metrics…).

Back in the real world, this is of course rarely the case. Enters BPEL. Just by virtue of using it in a reasonable way, and without any “just for the ops guys” metadata, BPEL provides a management model for the application. Sure it’s not as good as a hand-crafted management model, but at least it’s there. And it has some pretty compelling properties:

  • It feeds directly from the metadata used by the runtime, so it is guaranteed to be accurate (unlike metadata that is created specifically for management but has no role in the actual runtime).
  • It shows what external services the application depends on. Of course there is no guarantee that all remote invocation will be represented in the BPEL process, but since that’s a strength of BPEL it is reasonable to expect that it provides a good view of application dependencies (to be complemented, of course, by the application infrastructure dependencies like the database and the BPEL engine itself…). Remote invocations are a common point of failure and/or performance problems so they are a first class citizen of an application management model.
  • It explicitly captures process instances. No more jumping from one database table to another (assuming you even know where to look) to try to get a sense of the current overall status. The BPEL instances show the number of in-flight transactions in the application. It is also easy to compare the initialization and termination rates to see the trend.
  • It provides a horizontal segmentation of the processing tasks (via the BPEL activities) that is a good complement to the vertical segmentation often offered by application management tools (e.g. time spent in the database, time spent waiting on I/O, etc…).
  • It makes explicit certain exception conditions.

All these only make use of very basic aspects of BPEL: the enumeration of PartnerLinks, the notion of a process instance, the existence of activities, the fault/compensation/termination handlers. A fair amount of visibility into the health of the application can be derived form this alone. I am not making fancy assumptions about the management tool being able to make sense of the routing logic in the process or of the correlation rules. I am not assuming that the BPEL engine provides ways to control individual process instances. I am not assuming that the name attributes of certain elements (e.g. PartnerLink, variable) convey semantics that could help the administrator understand some of the semantics of the application.

At the end, it’s not about managing BPEL, it’s about managing an application that uses BPEL.

My point is not to push everyone to write any application as a BPEL process (or a set of them) as a way to get a great management infrastructure for free. But if BPEL is a potential choice for the application, then it’s worth considering those extra benefits in the “pros and cons” analysis. And if you have already decided to use BPEL, it may be worth looking into what management dividends you can harvest from this choice. Of course your mileage may vary depending on how manageable your BPEL infrastructure is. Hint hint

A few related links. Todd Biske has also written about the management value of BPEL, here and here. A similar analysis can be applied to SCA, but at this point in time there are many more applications out there that use BPEL than SCA, making the former more relevant. I briefly described the SCA side of the equation in an earlier exchange with David Chappell. That discussion is summarized here (including a pointer to David’s original piece). In an earlier post, I touched on the manageability potenial of other sources of application metadata, like OGSi and Spring (in addition to SCA and BPEL). Jean-Jacques Dubray provided additional context at InfoQ.

[UPDATED 2008/9/2: Based on this announcement, I can add one more hint.]

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Filed under Application Mgmt, BPEL, Business Process, Everything, IT Systems Mgmt, Manageability, Modeling

It’s party time again for the tinkerers

Around 1995 and 1996, if you knew how to set up an HTTP server on a Solaris box, hand-write a few HTML pages and create a simple CGI script to save the content of a form into a file (extra credit if you remembered to append to the file rather than overwriting it every time), then you were a world-class web designer. At least in my neck of the woods, which wasn’t Silicon Valley at the time. These people were self-trained, of course. I made some side money back then, creating a few web sites with just these limited skills. I am sure there were already people who had really thought about web design and could create useful and attractive sites (rather than simply functional ones). But all twelve of them were busy elsewhere and I would guess that none of them spoke French anyway. They were not my competition in Paris, when talking, for example, to a large French bank who wanted to create a web site to hire college students. My only competition was a bunch of Photoshop clowns whose idea of web design was to create a brochure in Photoshop/Framemaker and make the whole web page one big JPEG file.

Compare this to utility computing (aka clouds) today. Any Linux sysadmin who has, over the last year, made the effort to read and experiment with cloud computing (typically Amazon EC2), to survey available tools and to write a few scripts to tie them together is now an IT rock star, a potential catalyst for operations as a competitive advantage.

Just like self-taught HTML dilettantes didn’t keep control of the web design playground for long, early cloud adopters among sysadmins won’t enjoy they differentiation forever. But I would guess that they do today. Anyone has statistics in terms of valuation for such skills on the job market?

Of course the Photoshop crowd eventually got their Frontpage, Dreamweaver, etc to let them claim that they could create web sites. These tools were pretty bad at first because they tried to make things look familiar to graphic designers (image maps galore!). They slowly got better.

The same thing is likely to happen in utility computing. Traditional IT management tools will soon get cloud features. Like the HTML WYSIWYG tools, they’ll probably tend to be too influenced by current IT management concepts and methods. For example, all the ITIL cheerleaders out there are probably going to bend cloud features to fit ITIL rather than the other way around. Even though utility computing might well invalidate some pretty fundamental assumptions/requirements of parts of ITIL.

The productivity increases created by utility computing are probably large enough that even these tools will provide great value. And they’ll improve. In the same way that the Web was a major enough improvement that even poorly designed web sites were way ahead of the alternatives.

Today, you obviously can’t make a living as an “HTML in notepad” developer. You must either be a real graphic designer and use tools to turn your designs in Web artifacts or be deep in Web technologies. Or both. Similarly, you soon won’t be providing much value if you just know how to start and provision EC2 instances. You’ll need to either be a real IT admin who can manage the utility resources as part of a larger system (like the applications) or be a hard-core utility computing expert who tackles hard problems like optimizing your resource consumption across cloud providers or securing and ensuring the compliance of your distributed IT system.

But for now, the party is raging and the dress code is still pretty lax.

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Filed under Everything, IT Systems Mgmt, Utility computing

ITIL certification for Oracle IT Service Management Suite (Pink Elephant)

The Oracle IT Service Management Suite (meaning the combination of Oracle Enterprise Manager and Siebel Service Desk) has earned a V2 certification for ITIL from Pink Elephant. More specifically, the Suite covers six of the seven processes: Incident, Problem, Change, Configuration, Release and SLM.

Here is the “Pink Verified” list.

[UPDATED 2008/9/9: Here is the corresponding press release.]

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Filed under Everything, IT Systems Mgmt, ITIL, Oracle

Oracle VM template for Grid Control

Oracle recently released a set of VM templates (aka images) for OVM (Oracle Virtual Machine). In addition to being interesting news for OVM users, it’s also potentially useful for EM (Enterprise Manager) users: one of the images contains a full install of Enterprise Manager Grid Control. It is a patched Grid Control 10.2.0.4 installation and associated DB 10.2.0.4 repository pre-configured. This is running on Oracle Enterprise Linux. It also has a local Oracle Enterprise Linux 4 and 5 Yum repository for Grid Control usage.

You can get the files through the Linux side of edelivery.oracle.com (select “Oracle VM templates” as the “product pack”).

More templates are available here. You can now impress your friends and family with a full Oracle demo/development environment and they won’t need to know that you didn’t have to install or configure any application.

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Filed under Everything, IT Systems Mgmt, Linux, Oracle, OVM

Grid cloudification #2

On a recent drive to work, I heard another echo of the Grid world in the context of Cloud computing: I was listening to the Cloud Cafe podcast with Enomaly’s Reuven Cohen when he mentioned (near the 27 minute mark) that they use Ganglia for monitoring their environment.

I am familiar with Ganglia from some HP Labs projects around PlanetLab that I was involved in. Ganglia is used quite a lot for monitoring in the PlanetLab environment.

So Ganglia is one. Is any other project/tool/product coming from the Grid/HPC efforts of the last 10 years now used by the cool Cloud kids? Globus? SmartFrog? Platform? Condor? Others?

A few seconds later in the podcast, Reuven provides this juicy quote: “is the cloud an excuse for bad code”. But that’s a topic for another post.

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WS-Eventing joins the WS-Thingy working group proposal

The original proposal for a “WS Resource Access Working Group” mentioned that WS-Eventing might later join the party. It’s now done, and the proposed name for this expanded W3C working group is “WS Resource Interaction Working Group”.

It takes me no effort to imagine the discussions that turned “access” into “interaction”. Which means I am not cured yet, after a year of post-standards therapy.

IBM hurried to “clarify” how, in their view, this proposal relates to the existing WS-Notification standard. The logic seems to be: WS-notification is a great general-purpose pub/sub spec, WS-Eventing is a pub/sub spec used in the device management spec, to prevent confusion we will make them overlap completely by making WS-Eventing another general purpose pub/sub spec.

Someone who’s been paying attention asks how this relates to the WSDM/WS-Management convergence. IBM’s answer is a model of understatement: “other activities in the WS community should not delay their work in anticipation of new documents being produced”.

As the sign at New York’s pier 59 might have read in 1912: “visitors expecting to great RMS Titanic passengers should not delay their activities in anticipation of the boat arriving in the harbor”.

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Filed under Everything, IBM, IT Systems Mgmt, SOAP, Specs, Standards, W3C