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IT management in a changing IT world

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Archive for the 'CMDB' Category

01
Mar
2010

Two versions of a protocol is one too many

by William (@vambenepe on Twitter)

There is always a temptation, when facing a hard design decision in the process of creating an interface or a protocol, to produce two (or more) versions. It’s sometimes a good idea, as a way to explore where each one takes you so you can make a more informed choice. But we know how this invariably ends up. Documents get published that arguably should not. It’s even harder in a standard working group, where someone was asked (or at least encouraged) by the group to create each of the alternative specifications. Canning one is at best socially awkward (despite the appearances, not everyone in standards is a psychopath or a sadist) and often politically impossible.

And yet, it has to be done. Compare the alternatives, then pick one and commit. Don’t confuse being accommodating with being weak.

The typical example these days is of course SOAP versus REST: the temptation is to support both rather than make a choice. This applies to standards and to proprietary interfaces. When a standard does this, it hurts rather than promote interoperability. Vendors have a bit more of an excuse when they offer a choice (“the customer is always right”) but in reality it forces customers to play Russian roulette whether they want it or not. Because one of the alternatives will eventually be left behind (either discarded or maintained but not improved). If you balance the small immediate customer benefit of using the interface style they are most used to with the risk of redoing the integration down the road, the value proposition of offering several options crumbles.

[Pedantic disclaimer: I use the term "REST" in this post the way it is often (incorrectly) used, to mean pretty much anything that uses HTTP without a SOAP wrapper. The technical issues are a topic for other posts.]

CMDBf

CMDBf v1 is a DMTF standard. It is a SOAP-based protocol. For v2, it has been suggested that there should a REST version. I don’t know what the CMDBf group (in which I participate) will end up doing but I’ve made my position clear: I could go either way (remain with SOAP or dump it) but I do not want to have two versions of the protocol (one SOAP one REST). If we think we’re better off with a REST version, then let’s make v2 REST-only. Supporting both mechanisms in v2 would be stupid. They would address the same use cases and only serve to provide political ass-coverage. There is no functional need for both. The argument that we need to keep supporting SOAP for the benefit of those who implemented v1 doesn’t fly. As an implementer, nobody is saying that you need to turn off your v1 services the second you launch the v2 version.

DMTF Cloud

Between the specifications submitted directly to DMTF, the specifications developed by DMTF “partner” organizations and the existing DMTF protocols, the DMTF Cloud effort is presented with a mix of SOAP, RESTful and XML-RPC-over-HTTP options. In the process of deciding what to create or adopt I am sure that the temptation will be high to take the easy route of supporting several versions to placate everyone. But such a “consensus” would be achieved on the back of the implementers so I very much hope it won’t be the case.

When it is appropriate

There are cases where supporting alternatives options is worth the cost. But it typically happens when they serve very different use cases. Think of SAX versus DOM, which have clearly differentiated sweetspots. In the Cloud world, Amazon S3 gives us interesting examples of both justified and extraneous alternatives. The extraneous one is the choice between REST and SOAP for the S3 API. I often praise AWS for its innovation and pragmatism, but this is an example of something that only looks pragmatic. On the other hand, the AWS import/export mechanism is a useful alternative. It allows you to physically ship a device with a few terabytes of data to Amazon. This is technically an alternative to the S3 programmatic interface, but one with obviously differentiated use cases. I recommend you reserve the use of “alternative APIs” for such scenarios.

If it didn’t work for Tiger Woods, it won’t work for your Cloud API either. Learn to commit.

[CLARIFICATION: based on some of the early Twitter feedback on this entry, I want to clarify that it's alternative versions that I am against, not successive versions (i.e. an evolution of the interface over time). How to manage successive versions properly is a whole other debate.]

20
Jan
2010

Generalizing the Cloud vs. SOA Governance debate

by William (@vambenepe on Twitter)

There have been some interesting discussions recently about the relationship between Cloud management and SOA management/governance (run-time and design-time). My only regret is that they are a bit too focused on determining winners and loosers rather than defining what victory looks like (a bit like arguing whether the smartphone is the triumph of the phone over the computer or of the computer over the phone instead of discussing what makes a good smartphone).

To define victory, we need to answer this seemingly simple question: in what ways is the relationship between a VM and its hypervisor different from the relationship between two communicating applications?

More generally, there are three broad categories of relationships between the “active” elements of an IT system (by “active” I am excluding configuration, organization, management and security artifacts, like patch, department, ticket and user, respectively, to concentrate instead on the elements that are on the invocation path at runtime). We need to understand if/how/why these categories differ in how we manage them:

  • Deployment relationships: a machine (or VM) in a physical host (or hypervisor), a JEE application in an application server, a business process in a process engine, etc…
  • Infrastructure dependency relationships (other than containment): from an application to the DB that persists its data, from an application tier to web server that fronts it, from a batch job to the scheduler that launches it, etc…
  • Application dependency relationships: from an application to a web service it invokes, from a mash-up to an Atom feed it pulls, from a portal to a remote portlet, etc…

In the old days, the lines between these categories seemed pretty clear and we rarely even thought of them in the same terms. They were created and managed in different ways, by different people, at different times. Some were established as part of a process, others in a more ad-hoc way. Some took place by walking around with a CD, others via a console, others via a centralized repository. Some of these relationships were inventoried in spreadsheets, others on white boards, some in CMDBs, others just in code and in someone’s head. Some involved senior IT staff, others were up to developers and others were left to whoever was manning the controls when stuff broke.

It was a bit like the relationships you have with the taxi that takes you to the airport, the TSA agent who scans you and the pilot who flies you to your destination. You know they are all involved in your travel, but they are very distinct in how you experience and approach them.

It all changes with the Cloud (used as a short hand for virtualization, management automation, on-demand provisioning, 3rd-party hosting, metered usage, etc…). The advent of the hypervisor is the most obvious source of change: relationships that were mostly static become dynamic; also, where you used to manage just the parts (the host and the OS, often even mixed as one), you now manage not just the parts but the relationship between them (the deployment of a VM in a hypervisor). But it’s not just hypervisors. It’s frameworks, APIs, models, protocols, tools. Put them all together and you realize that:

  • the IT resources involved in all three categories of relationships can all be thought of as services being consumed (an “X86+ethernet emulation” service exposed by the hypervisor, a “JEE-compatible platform” service exposed by the application server, an “RDB service” expose by the database, a Web services exposed via SOAP or XML/JSON over HTTP, etc…),
  • they can also be set up as services, by simply sending a request to the API of the service provider,
  • not only can they be set up as services, they are also invoked as such, via well-documented (and often standard) interfaces,
  • they can also all be managed in a similar service-centric way, via performance metrics, SLAs, policies, etc,
  • your orchestration code may have to deal with all three categories, (e.g. an application slowdown might be addressed either by modifying its application dependencies, reconfiguring its infrastructure or initiating a new deployment),
  • the relationships in all these categories now have the potential to cross organization boundaries and involve external providers, possibly with usage-based billing,
  • as a result of all this, your IT automation system really needs a simple, consistent, standard way to handle all these relationships. Automation works best when you’ve simplified and standardize the environment to which it is applied.

If you’re a SOA person, your mental model for this is SOA++ and you pull out your SOA management and governance (config and runtime) tools. If you are in the WS-* obedience of SOA, you go back to WS-Management, try to see what it would take to slap a WSDL on a hypervisor and start dreaming of OVF over MTOM/XOP. If you’re into middleware modeling you might start to have visions of SCA models that extend all the way down to the hardware, or at least of getting SCA and OSGi to ally and conquer the world. If you’re a CMDB person, you may tell yourself that now is the time for the CMDB to do what you’ve been pretending it was doing all along and actually extend all the way into the application. Then you may have that “single source of truth” on which the automation code can reliably work. Or if you see the world through the “Cloud API” goggles, then this “consistent and standard” way to manage relationships at all three layers looks like what your Cloud API of choice will eventually do, as it grows from IaaS to PaaS and SaaS.

Your background may shape your reference model for this unified service-centric approach to IT management, but the bottom line is that we’d all like a nice, clear conceptual model to bridge and unify Cloud (provisioning and containment), application configuration and SOA relationships. A model in which we have services/containers with well-defined operational contracts (and on-demand provisioning interfaces). Consumers/components with well-defined requirements. APIs to connect the two, with predictable results (both in functional and non-functional terms). Policies and SLAs to fine-tune the quality of service. A management framework that monitors these policies and SLAs. A common security infrastructure that gets out of the way. A metering/billing framework that spans all these interactions. All this while keeping out of sight all the resource-specific work needed behind the scene, so that the automation code can look as Zen as a Japanese garden.

It doesn’t mean that there won’t be separations, roles, processes. We may still want to partition the IT management tasks, but we should first have a chance to rejigger what’s in each category. It might, for example, make sense to handle provider relationships in a consistent way whether they are “deployment relationships” (e.g. EC2 or your private IaaS Cloud) or “application dependency relationships” (e.g. SOA, internal or external). On the other hand, some of the relationships currently lumped in the “infrastructure dependency relationships” category because they are “config files stuff” may find different homes depending on whether they remain low-level and resource-specific or they are absorbed in a higher-level platform contract. Any fracture in the management of this overall IT infrastructure should be voluntary, based on legal, financial or human requirements. And not based on protocol, model, security and tool disconnect, on legacy approaches, on myopic metering, that we later rationalize as “the way we’d want things to be anyway because that’s what we are used to”.

In the application configuration management universe, there is a planetary collision scheduled between the hypervisor-centric view of the world (where virtual disk formats wrap themselves in OVF, then something like OVA to address, at least at launch time, application and infrastructure dependency relationships) and the application-model view of the world (SOA, SCA, Microsoft Oslo at least as it was initially defined, various application frameworks…). Microsoft Azure will have an answer, VMWare/Springsouce will have one, Oracle will too (though I can’t talk about it), Amazon might (especially as it keeps adding to its PaaS portfolio) or it might let its ecosystem sort it out, IBM probably has Rational, WebSphere and Tivoli distinguished engineers locked into a room, discussing and over-engineering it at this very minute, etc.

There is a lot at stake, and it would be nice if this was driven (industry-wide or at least within each of the contenders) by a clear understanding of what we are aiming for rather than a race to cobble together partial solutions based on existing control points and products (e.g. the hypervisor-centric party).

[UPDATED 2010/1/25: For an illustration of my statement that "if you’re a SOA person, your mental model for this is SOA++", see Joe McKendrick's "SOA's Seven Greatest Mysteries Unveiled" (bullet #6: "When you get right down to it, cloud is the acquisition or provisioning of reusable services that cross enterprise walls. (...)  They are service oriented architecture, and they rely on SOA-based principles to function.")]

24
Sep
2009

The future (2006 version), has arrived

by William (@vambenepe on Twitter)

Remember 2006? Things were starting to fall into place for IT management integration and automation:

  • SDD was already on its way to cleanly describe/package/manage the lifecycle of simple and composite applications alike,
  • the first version of SML came out to capture all the relevant constraints of complex and composite systems and open the door to “desired-state management”,
  • the CMDBf effort was started to seamlessly integrate all sources of configuration and provide a bird-eye view of your entire IT infrastructure, and
  • the WSDM/WS-Management convergence/reconciliation was announced and promised to free management consoles from supporting many resource discovery, collection and control mechanisms and from having platform/library dependencies between the manager and its targets.

It looked like we were a year or two from standardization on all these and another year or two from shipping implementations. Things were looking good.

Good news: the schedule was respected. SDD, SML and CMDBf are now all standards (at OASIS, W3C and DMTF respectively). And today the Eclipse COSMOS project announced the release of COSMOS 1.1 which implements them all. The WSDM/WS-Management convergence is the only one that didn’t quite go according to the plan but it is about to come out as a standard too (in a pared-down form).

Bad news: nobody cares. We’ve moved on to “private clouds”.

Having been involved with these specifications in various degrees (a little bit on SDD, a fair amount on SML and a lot on CMDBf and WSDM/WS-Management) I am not as detached as my sarcastic tone may suggest. But as they say in action movies, “don’t let sentiments get in the way of the mission”.

There is still a chance to reuse parts of this stack (e.g. the CMDBf query language) and there are lessons to learn from our errors. The over-promising, the technical misjudgments, the political bickering, the lack of concrete customer validation, etc. To some extent this work was also victim of collateral damages from the excesses of WS-* (I am looking at you WS-Addressing). We also failed to notice the rise of the hypervisor in our peripheral vision.

I tried to capture some important lessons in this post-mortem. For the edification of the cloud generation. I also see a pendulum in action. Where we over-engineered I now see some under-engineering (overly granular interaction models, overemphasis on the virtual machine as the unit of everything, simplistic constraint models, underestimation of config/patching issues…). Things will come around and may eventually look familiar (suggested exercise: compare PubSubHubBub with WS-Notification).

As long as each iteration gets us closer to the goal things are good.

See you in 2012. Same place, same day, same time.

28
Jul
2009

REST in practice for IT and Cloud management (part 2: configuration management)

by William (@vambenepe on Twitter)

What benefits does REST provide for configuration management (in traditional data centers and in Clouds)?

Part 1 of the “REST in practice for IT and Cloud management” investigation looked at Cloud APIs from leading IaaS providers. It examined how RESTful they are and what concrete benefits derive from their RESTfulness. In part 2 we will now look at the configuration management domain. Even though it’s less trendy, it is just as useful, if not more, in understanding the practical value of REST for IT management. Plus, as long as Cloud deployments are mainly of the IaaS kind, you are still left with the problem of managing the configuration of everything that runs of top the virtual machines (OS, middleware, DB, applications…). Or, if you are a glass-half-full person, here is another way to look at it: the great thing about IaaS (and host virtualization in general) is that you can choose to keep your existing infrastructure, applications and management tools (including configuration management) largely unchanged.

At first blush, REST is ideally suited to configuration management.

The RESTful Cloud APIs have no problem retrieving resource descriptions, but they seem somewhat hesitant in the way they deal with resource-specific actions. Tim Bray described one of the challenges in his well-considered Slow REST post. And indeed, applying REST to these “do something that may take some time and not result exactly in what was requested” scenarios is a lot less straightforward than when you’re just doing document/data retrieval. In contrast you’d think that applying REST to the task of retrieving configuration data from a CMDB or other configuration store would be a no-brainer. Especially in the IT management world, where we already have explicit resource models and a rich set of relationships defined. Let’s give each resource a URI that responds to HTTP GET requests, let’s turn the associations into hyperlinks in the resource presentation, let’s mint a MIME type to represent this format and we are out of the office in time for a 4:00PM tennis game when all the courts are available (hopefully our tennis partners are as bright as us and can get out early too). This “work smarter not harder” approach would allow us to present this list of benefits in our weekly progress report:

-1- A URI-based scheme makes the protocol independent of the resource topology, unlike today’s data stores that usually struggle to represent relationships between stores.

-2- It is simpler to code against than CIM-over-HTTP or WS-Management. It is cross-platform, unlike WMI or JMX.

-3- It makes it trivial to browse the configuration data from a Web browser (the resources themselves could provide an HTML representation based on content-type negotiation, or a simple transformation could generate it for the Web browser).

-4- You get REST-induced caching and scalability.

In the shower after the tennis game, it becomes apparent that benefit #4 is largely irrelevant for IT management use cases. That the browser in #3 would not be all that useful beyond simple use cases. That #2 is good for karma but developers will demand a library that hides this benefit anyway. And that the boss is going to say that he doesn’t care about #1either because his product is “the single source of truth” so it needs to import from the other configuration store, not reference them.

Even if we ignore the boss (once again) it only  leaves #1 as a practical benefit. Surprise, that’s also the aspect that came out on top of the analysis in part 1 (see “the API doesn’t constrain the design of the URI space” highlight, reinforced by Mark’s excellent comment on the role of hypertext). Clearly, there is something useful for IT management in this “hypermedia” thing. This will largely be the topic of part 3.

There are also quite a few things that this RESTification of the configuration management store doesn’t solve:

-1- The ability to query: “show me all the WebLogic instances that run on a Windows host and don’t have patch xyz applied”. You don’t have much of a CMDB if you can’t answer this. For an analogy, remember (or imagine) a pre-1995 Web with no search engine, where you can only navigate by starting from your browser home page and clicking through static links step by step, or through bookmarks.

-2- The ability to retrieve the configuration change history and to compare configurations across resources (or to a reference configuration).

This is not to say that these two features cannot be built on top of a RESTful IT resource model. Just that they are the real meat of configuration management (rather than a simple resource-by-resource configuration browser) and that your brilliant re-architecture hasn’t really helped in addressing them. Does a RESTful foundation make these features harder to build? Not necessarily, but there are some tricky aspects to take care of:

-1- In hypermedia systems, the links are usually part of the resource representation, not resources of their own. In IT management, relationships/associations can have their own lifecycle and configuration properties.

-2- Be careful that you can really maintain the address of a resource. It’s one thing to make sure that a UUID gets maintained as a resource configuration changes, it’s another to ensure that a dereferenceable URI remains unchanged. For example, the admin server of a cluster may move over time from one node to another.

More fundamentally, the ability to deal with multiple resources at the same time and/or to use the model at different levels of granularity is often a challenge. Either you make your protocol more complex to account for this or your pollute your resource model (with a bunch of arbitrary “groups”, implicit or explicit).

We saw this in the Cloud APIs too. It typically goes something like this: you can address an individual server (called “foo”) by sending requests to http://Cloudprovider.com/server/foo. Drop the “foo” part of the URL and now you can address all the servers, for example to retrieve their configuration or possibly to reboot them. This gives me a way of dealing with multiple resources at time, but only along the lines pre-defined by the API. What if I want to deal only with the servers that host nodes of a given cluster. Sorry, not possible. What if the servers have different hosts in their URIs (remember, “the API doesn’t constrain the design of the URI space”)? Oops.

WS-Management, in the SOAP world, takes this one step further with Selectors, through which you can embed some kind of query, the result of which is what you are addressing in your message. Or, if all you want to do is GET, you can model you entire datacenter as one giant virtual XML doc (a document which is never assembled in practice) and use WSRF/WSDM’s “QueryExpression” or WS-Management’s “FragmentTransfer” to the same effect. BTW, I have issues with the details of how these mechanisms work (and I have described an alternative under the motto “if you are going to suffer with WS-Addressing, at least get some value out of it”).

These are all non-RESTful atrocities to a RESTafarian, but in my mind the Cloud REST API reviewed in part 1 have open Pandora’s box by allowing less-qualified URIs to address all instances of a class. I expect you’ll soon see more precise query parameters in these URIs and they’ll look a lot like WS-Management Selectors (e.g. http://Cloudprovider.com/server?OS=Linux&CPUType=X86). Want to take bets about when a Cloud API URI format with an embedded regex first arrives?

When you need this, my gut feeling is that you are better off not worrying too much about trying to look RESTful. There is no shame to using an RPC pattern in the right circumstances. Don’t be the stupid skier who ends up crashing in a tree because he is just too cool for the using snowplow position.

One of the most common reasons to deal with multiple resources together is to run queries such as the “show me all the WebLogic instances that run on a Windows host and don’t have patch xyz applied” example above. Such a query mechanism recently became a DMTF standard, it’s called CMDBf. It is SOAP-based and doesn’t attempt to have anything to do with REST. Not that it didn’t cross the mind of a bunch of people, lead by Michael Coté when CMDBf first emerged (read the comments too). But as James Governor rightly predicted in the first comment, Coté heard “dick” from us on this (I represented HP in CMDBf and ended up being an editor of the specification, focusing on the “query” part). I don’t remember reading the entry back then but I must have since I have been a long time Coté fan. I must have dismissed the idea so quickly that it didn’t even register with my memory. Well, it’s 2009 now, CMDBf v1 is a DMTF standard and guess what? I, and many other SOAP-the-world-till-it-shines alumni, are looking a lot more seriously into what’s in this REST thing (thus this series of posts for me). BTW in this piece Coté also correctly predicted that CMDBf would be “more about CMDB interoperation than federation” but that didn’t take as much foresight (it was pretty obvious to me from the start).

Frankly I am still not sure that there is much benefit from REST in what CMDBf does, which is mostly a query interface. Yes the CMDBf query and its response go over SOAP. Yes in this case SOAP is mostly a useless wrapper since none of the implementations will likely support any WS-* SOAP header (other than paying the WS-Addressing tax). Sure we could remove it and send plain XML over HTTP. Or replace the SOAP wrapper with an Atom wrapper. Would it be anymore RESTful? Not one bit.

And I don’t see how to make it more RESTful. There are plenty of things in the periphery the query operation that can be made RESTful, along the lines of what I described above. REST could make the discovery/reconciliation tasks of the CMDB more efficient. The CMDBf query result format could be improved so that from the returned elements I can navigate my way among resources by following hyperlinks. But the query operation itself looks fundamentally RPCish to me, just like my interaction with the Google search page is really an RPC call that happens to return a Web page full of hyperlinks. In a way, this query (whether Google or CMDBf) can at best be the transition point from RPC to REST. It can return results that open a world of RESTful requests to you, but the query invocation itself is not RESTful. And that’s OK.

In part 3 (now available), I will try to synthesize the lessons from the Cloud APIs (part 1) and configuration management (this post) and extract specific guidance to get the best of what REST has to offer in future IT management protocols. Just so you can plan ahead, in part 4 I will reform the US health care system and in part 5 I will provide a practical roadmap for global nuclear disarmament. Suggestions for part 6 are accepted.

06
Jul
2009

The CMDBf specification is now a DMTF standard

by William (@vambenepe on Twitter)

The CMDBf specification has finished its trek through the DMTF standard process. The last step was board approval and finally here is the official DMTF standard. It’s called version 1.0.0 which is a bit confusing since the version submitted to DMTF was dubbed “version 1.0″. I guess it means that this standard is the first version of the DMTF specification called CMDBf.

If you have been following the process closely, then you won’t find many technical changes since the last public draft. If you last read the specification when it was submitted to DMTF, then you’ll notice several improvements but no drastic change. If you are yet to take a first look at CMDBf, now is the perfect time.

To help you in that endeavor, I plan to update the query pseudo-algorithm to conform to the standard version of the specification when I get a chance. In the meantime, the slightly-outdated one is probably still helpful in wrapping your mind around the query mechanism.

Gentle(wo)men, rev your (query) engines.

07
Apr
2009

“Federationing”

by William (@vambenepe on Twitter)

I am glad to see that, as it inches towards standardization in the DMTF, the CMDBf specification is getting more visibility. Forrester’s Glenn O’Donnell recently wrote very positively about it on his blog, presenting it as a key enabler for a federation of MDRs (Management Data Repositories, a term introduced by the CMDBf specification so don’t look for it in ITIL). He argues this is the only way (rather than a single data store) to fulfill the ITIL-defined role of a CMS. Rob England (the IT Skeptic) has also shared his thoughts about CMDBf and they were noticeably less enthusiastic, to say the least. While Glenn calls the specification “profound”, Rob calls it “the most over-hyped vendor marketing smokescreen ever”. There is plenty of room in between them, which is where I sit. As I explained before, it does have real value (as a query language/protocol for system integration) but is nowhere near providing “federation” capabilities.

I am happy to see Glenn approve of CMDBf and I agree with him that accurate specialized MDRs are more useful than a single store that attempts to capture all the relevant data. As Glenn puts it, “pockets of the truth are far superior to unified ambiguity”. But I wasn’t very comfortable with the tone of his article, which seemed to almost encourage the proliferation of these MDRs. Maybe he was just trying to present a clean break with the “one big CMDB” approach and overreached. Or maybe I am just not reading properly.

Because while I agree that the answer is not “one and only one store” I also don’t want to loose the value of having as much unification of the IT model as possible. Both at the data level (i.e. same metamodel/model, consistent retention/roll-up policies…) and the access level (i.e. in the same physical store, with shared access control, accessible using a well-known DSL for data manipulation…). Metamodel transformation and model bridging are costly (in accuracy, maintenance, reliability). If your CMS does more than just support a  “model navigation” GUI it may then need to run large queries that go across several portions of your IT model, including multiple different domains (e.g. a compliance rule kicked-off at the app level based on the type of data it manipulates that ends up having to look at the physical location of the servers running the hypervisors for the virtual machines that power the app). Through such global queries you can apply configuration rules, do impact analysis, event correlation, provide context to your transaction tracing, etc. No consolidation means no such queries (or a very limited subset). Considering the current state of federation, there is a lot more that you can do with your CMS if you have a very small number of MDRs rather than a sea of “federated” MDRs. This is why, as Oracle acquires IT management companies, we deliberately integrate their repositories with Enterprise Manager.

[UPDATED 2009/4/8: More, along the same line, from Glenn and his co-author Carlos Casanova available here. And my CMDBf partner-in-crime Van Wiles also responded to Glenn, bringing a BMC perspective.]

02
Mar
2009

CMDBf is a lot more and a lot less than you think

by William (@vambenepe on Twitter)

The DMTF CMDBf working group has recently published an updated draft of its specification. The final version should follow soon and I don’t expect major changes so now is not a bad time to start thinking about what this baby can do.

Since CMDBf stands for “configuration management database federation”, you might think the obvious answer to the “what can it do” question is “build a federation of configuration management databases”. Except it’s not. Despite its name, CMDBf provides little support for federation unless you take a very loose definition of the term. The specification gives you a query language and a very simple registration interface, with a sprinkle of metadata to improve interoperability. The query language lets you talk to a CMDB to retrieve information on configuration items (CIs) that it knows about. The registration interface lets you keep a CMDB informed of changes to CIs that it may care about. If you want to build on top of this a real federation, one that scales to the type of environment that CMDBs are used for today, you have to go further than what the specification provides. What CMDBf does give you is some amount of integration between CMDBs (at the protocol level at least, not at the model level). It may not sound like much but it is a lot of progress on the current situation and the right incremental step, whether you are aiming for true federation as the end goal or not.

That’s the “a lot less than you think” part. So, what’s the “a lot more than you think” part? Good stuff all around:

CMDBf provides a metamodel that is well-suited for complex IT systems and it provides an elegant graph-oriented query language on top of it. The most convenient representation for an IT system is neither “one big XML document” nor “a sea of nodes and edges”. CMDBf gives you a middle ground: a graph model with XML leaf nodes. So you can precisely model the relationships between your IT elements using explicit relationships (with their own records), but you can also attach a well-understood piece of XML to an item as a record without having to break that XML into a bunch of tiny relationships.

I am pretty sure there are other domains, beyond IT systems, for which this would be useful. It will be interesting to see if the CMDBf specification gets considered outside of its intended scope. But these domains are more likely to end up using RDF/OWL/SPARQL instead. Not everyone has made the leap from XML as a tool to XML as a religion, which made CMDBf necessary for us. But let’s not veer into another rant.

Let’s go back instead to describing how useful CDMBf can be to IT systems management, independently of any “federation” objective. Let me put it this way: if one was to create from scratch a configuration store for IT systems they should strongly consider the CMDBf conceptual model as the base metamodel. And something along the lines of the CMDBf Query (though not necessarily through its XML serialization) as the native query language for it. Most CMDBf implementers of course are not in this situation. Rather than writing the store from scratch they will create a CMDBf wrapper/interface on their current CMDB. And that’s fine too. CMDBf will work well as an interoperability protocol. Putting aside my gripes about XPath overuse, CMDBf strikes a reasonable balance that makes it implementable on top of any back-end technology (relational, XML, RDF, in-memory objects, bags of name-value pairs…). And the query patterns it supports map well to CMDB-to-CMDB integration use cases. But it is underselling it, in my view, to restrict it to this over-the-wire interoperability scenario. CMDBf also provides a very useful foundation for local access to the CMDB. CMDBf graph queries can support powerful visualization of the content of the CMDB. They can support the definition of configuration rules. They can support in-depth inspection of relationships (e.g. fault tree).

And that may jsut be the beginning. It could take three directions after v1:

The first one, as always for a standard, is that it is ignored and becomes irrelevant. I have to reluctantly list this one first, because it is statistically the most likely for a new standard. Especially one that is not a ratification of an existing de facto standard. And one that threatens an important control point for vendors. A slight variation on this scenario is for CMDBf to succeed from a marketing perspective, as a checkmark that most vendors tick, but not as a true technology. This is the “smokescreen” scenario from Mr. Skeptic. One scenario that worries me is that CMDBf could fail because of the poor models of the CMDBs that implement it. If your IT model is not granular enough or if it matches the UI of your application more than the semantics of the IT components, then CMDBf will expose these shortcomings and probably be blamed for them (with bad models, “shoot the messenger” becomes “shoot the protocol”).

The second possible direction is that CMDBf provides enough value in integrating CMDBs that people want more and challenge the group to deliver on the “f” part, federation. That could take the form of a combination of:

  • better integration with other protocols (mostly from the WS-Management family, like WS-Enumeration and WS-Eventing),
  • reconciliation support (here are ways to address it),
  • some model transformations or canonical models,
  • some optimizations in the query mechanism for distributed queries (e.g. data partition rules).

The third possible direction (not exclusive) is for CMDBf to become the basis for a standard rule language for IT models. Yeah, another one (remember SML?). SPIN and SML show us how a generic query language can be used to support configuration rules. I very much like SPIN but it requires adopting RDF as a metamodel, which is a hard sell in XML-land. SML suffers technically from being too reliant on an inappropriate validation tool (XSD) and treating relationships as a second thought rather than an integral part of the model. Which is fine in many areas (EMF does it too), but not, in my view, when modeling IT systems.

If we are not going to use RDF/SPIN then let’s copy them. We can use the CMDBf metamodel (graph-based) where SPIN uses RDF. We can use the CMDBf query language (graph-oriented) where SPIN uses SPARQL. Since CMDBf queries use XPath, we see some commonalities with SML (which uses XPath through Schematron). But in CMDBf XPath is scoped to the leaf nodes of the graph, not the entire model as it is in SML. In other words, SML adds relationship traversal to XPath, while CMDBf adds XPath to its relationship-aware queries. It’s a matter of who’s on top. It sounds academic but it isn’t.

Does the industry really want standardized, re-usable configuration rules? SML/CML seem to say no. The push towards Cloud interop, on the other hand, begs for it. At least if you believe in programming your environment in a way that is partialy declarative rather than entirely procedural.

[UPDATED 2009/3/5: Rob England (a.k.a. Mr. Skeptic as I refer to him above) provides a geek-to-English translation for this post. Neat!]

04
Feb
2009

Oracle acquires mValent for application config management

by William (@vambenepe on Twitter)

mValent will become part of Enterprise Manager. It comes to complement other recent acquisition in the application management space: Auptyma, Moniforce, Empirix, ClearApp.

The announcement and FAQ are here.

More details about the acquired product and technology are on the mValent site, including here and here.

12
Jan
2009

A new SPIN on enriching a model with domain knowledge (constraints and inferences)

by William (@vambenepe on Twitter)

Back when I was at HP and we got involved with what turned into SML (now a W3C candidate recommendation), we tried to make a case for the specification to be based on RDF/OWL rather than XML/XSD/Schematron. It was a strange situation from a technical perspective because RDF is a better foundation for an IT model than XML, but on the other hand XSD/Schematron is a better choice for validation than OWL. OWL is focused on inference, not validation (because of both fundamental design choices, e.g. the open world assumption, and language expressiveness limitations).

So our options were to either use the right way to represent the system (RDF) combined with the wrong way to capture constraints (OWL) or to use the wrong way to represent the system (XML) combined with the right way to constrain it (mostly Schematron, with some limited help from XSD). At the end, of course, this subtle technical debate was crushed under the steamroller of vendor politics and RDF never got a fair chance anyway.

The point of this little background story is to describe the context in which I read this announcement from Holger Knublauch of TopQuadrant: the new version of their TopBraid Composer tool introduces SPIN, a way to complement OWL with a SPARQL-based constraint checking and inference mechanism.

This relates to SML in two ways.

First, there are similarities in the approach: Schematron leverages the XPath language, used to query XML, to create validation rules. SML then marries Schematron with XSD, for a more powerful validation mechanism. Compare this to SPIN: SPIN leverages the SPARQL query language, used to query RDF, to create validation/inference rules. SPIN also marries this with OWL, for a more powerful validation/inference mechanism.

But beyond the mirroring structures of SPIN and SML, the most interesting thing is that it looks like SPIN could nicely solve the conundrum, described above, of RDF being the right foundation for modeling IT systems but OWL being the wrong constraint mechanism. SPIN may do a better job than SML at what SML is aiming to do (validation rules). And at the same time, you get “for free” (or as close to “for free” as you can get with software, which is still far from “free”) a pretty powerful inference mechanism. The most powerful I know of, short of using a general programming language to capture your inference rules (and good luck with maintaining these rules).

This may sound like sci-fi, but it’s the next logical step for IT configuration standardization. Let’s look at where we are today:

  • SML (at W3C) is an attempt to standardize the expression of constraints.
  • CMDBf (at DMTF) is standardizing how the model content is queried (and, to some limited extent at this point, federated).
  • And recently IBM authored a proposal for a reconciliation specification for items in the model and sent it to an Eclipse group (COSMOS).

But once you tackle reconciliation, you are already half-way into inferencing territory. At least if you want to reconcile between models, not just between instances expressed in the same model. Because the models may not be defined at the same level of granularity, and before you can reconcile items you need to infer finer-grained entities in your coarser-grained model (or vice-versa) so that you can reconcile apples with apples.

Today, inferencing for IT models is done as part of the “discovery packs” that you can buy along with your IT management model repository. But not very well, in general. Because the way you write such a discovery module for the HP Universal CMDB is very different from how you write it for the BMC CMDB, IBM’s CCMDB or as a plug-in for Oracle Enterprise Manager or Microsoft System Center. Not to mention the smaller, more specialized, players. As a result, there is little incentive for 3rd party domain experts to put work into capturing inference rules since the work cannot be widely leveraged.

I am going a bit off-topic here, but one interesting thing about standardization of inferencing for IT management, if it happens, is that it is going to be very hard to not use RDF, OWL and some flavor of SPARQL (SPIN or equivalent) there. And once you do that, the XML-based constraint mechanisms (SML or others) are going to be in for a rough ride. After resisting the RDF stack for constraints, queries and basic reconciliation (because the added value was supposedly not “worth the cost” for each of these separately), the XML dam might get a crack for inferencing. And once RDF starts to trickle through that crack, the whole dam is going to come down in a big wave. Just to be clear, this is a prophetic long-term vision, not a prediction for 2009 (unfortunately).

In the meantime, I’d like to take this SPIN feature a… spin (sorry) when I find some time. We’ll see if I can install the new beta of TopBraid composer despite having used up, a year ago, my evaluation license of the earlier version of the product. Despite what I had hopped at some point, this is not directly applicable to my current work, so I am not sure I want to buy a license. But who knows, SPIN may turn out to be the change that eventually puts RDF back on my “day job” list (one can dream)…

It’s also nice that Holger took the pain to deliver SPIN not just as a feature of his product but also as a stand-alone specification, which should make it pretty easy for anyone who has a SPARQL engine handy to support it. Hopefully the next step will be for him to clarify the IP terms for the specification and to decide whether or not he wants to eventually submit it for standardization. Maybe to the W3C SML working group? :-) I’d have a hard time resisting joining if he did.

05
Jan
2009

The art of reconciling items in your IT management model

by William (@vambenepe on Twitter)

Whether you call it a CMDB or some other name, any repository of IT model elements has the problem of establishing whether two entities are the same or not. Here is a quick map of the problem space.

Why there is no “one true solution”

There is no “true” answer to the “sameness” question. The following example illustrates this, even though it is not necessarily representative of datacenter scenarios. Ask any gamer to tell you the history of that 3-year-old PC under their desk. The power cord might be the only original piece left after they’ve upgraded the RAM, video card, sound card, hard disk(s), DVD drive and power supply. Not to mention the tragic overclocking accident that took the life of the motherboard/CPU. After the upgrade/replacement of each of these parts, the user still thought of the machine as the same PC, just upgraded/fixed. But how can it be the same as at the beginning if pretty much every single part has changed? And when time came to reinstall Windows, the registration probably failed because Microsoft decided that the same license was being used for a new machine. Sameness is in the eye of the beholder.

And it’s not just a hardware problem. When you upgrade your Oracle Database and start using a new ORACLE_HOME, it may feel like the same database to most users (including the applications that talk to the database) but a more executable-centric view might conclude that it is a new database.

Defining what makes an IT element unique is not a matter of truth. It’s a matter of usefulness for a given purpose. When trying to establish this for your model, if the conversation ever veers philosophical, you’re off track. This is engineering, not science. “A and B are the same” should be understood to be a shortcut for “it makes sense for my purpose to consider A and B to be the same”. Of course things become complicated when “my purpose” encompasses a whole set of use cases (add “management” after each of: performance, compliance, configuration, change, asset, business service, business transaction…).

How the problem arises

It can arise over time. For example the management agent has to be reinstalled and it forgets the id that had been assigned by the server. When it comes back up, it reports what looks like a new item. But you want to reconcile it with the historical data that came from the agent’s previous incarnation.

It can arise because you have different discovery channels for the same item. For example, a BPEL engine reports to the management server the processes it supports and that model includes the external Web services (partnerLink) invoked by the processes, thereby creating items for these external services in your repository. But some of those external services may be running on servers which you also monitor and the services (and more generally the applications that deliver them) may be separately discovered by the agents on these hosts, resulting in a potential duplicate representation in the repository.

Or the problem can be a result of the integration of IT management products. For example, that Dell server in my asset management system may be the same as the Linux host that runs my production database and appears in Oracle Enterprise Manager.

Fixing the mess

There are two stages to this:

First, you need some level of model alignment. In the general case, the different items that you are trying to reconcile are not expressed in the same model. The view of the server coming from the asset management system does not necessarily contain the same data as its view in your operations console. One contains the lease expiration date, the other one contains the amount of space left on the disk. Some data may be in both (e.g. number of CPUs, host name) but not necessarily in fields of the same name. Or with the same granularity (ownerName versus ownerFirstnameownerLastname). Not to mention type system differences (but if the items are already in the same repository you have presumably already forced some level of metamodel alignment). In short, you first have the challenge of model transformation, a more general problem. With the advantage that the entire model does not need to be translated for item reconciliation, only the subset of data needed to establish “sameness”: the identifying properties. And in some cases (e.g. when a standard model is used or when two instances of the same agent report on the item), the items to reconcile are already described in the same model and this step can be skipped.

Once the necessary level of model alignment has taken place (if needed) so that items can be compared, the real task of reconciliation takes place, based on domain knowledge. It could be through a set of scripts (Python’s mix of simplicity, portability, broad array of libraries and ease of integration make it shine in this usage). It could be through some kind of reconciliation taxonomy, like this draft that IBM has contributed to the Eclipse COSMOS project. Or through metadata such as WSDM’s correlatable properties. [BTW, as the spec editor I got to insert dubious cultural references in the specification (see the <print:PrinterResourcePropDoc> example in section 5.3.3.1), but let me assure you that I have since matured... ;-)]

These are not the only ways to reconcile items, but they are the approaches that can be followed based on just the data in the repository. Beyond that, you can run a dummy transaction and trace it (if possible) across different management systems to reconcile entities between them. There are plenty of other domain-specific tricks, depending on the item type (I remember a machine room, back in the days when each server had a CD drive, where a script to open the CD tray was used to allow the operator to put a sticker on the correct machine). In general, these approaches play on external variables that are not directly part of the model of the item and yet can be influenced through it. Similar to how the bulb temperature is used in this famous brain teaser. I guess the IT equivalent would be to load-stress an application and use IPMI to see which CPUs register a rise in temperature (note: not a recommended approach in production systems…).

Coming back to the IT model repository, you also need to have plumbing in place to deal with the result of the reconciliation: requests and data may come in that reference either one of the reconciled items and you need to be able to deal with that split personality, while providing a unified view in the general case. You also need to be ready to deal with potential data discrepancy between the items (either automatically or through of process that involves humans, but this is out of scope for this entry).

Preventing the mess from happening

Can’t we just prevent the problem from occurring in the first place? To some extent yes. The main way to prevent it is to not reconcile what doesn’t need to be. This may sound heretical in these days of “single source of truth” and “end to end visibility” but reconciliation of key connection points is often enough. You may not need to have one single model that contains everything from your company’s employee directory to the fan speed of all your servers. It’s a matter of delivering on use cases, not hoarding data.

When you do want to consolidate and reconcile, one approach is to standardize on natural IDs for items of different types. But this requires domain experts to carefully select identifying (and therefore immutable) properties of the different object types, which sounds a lot easier than it is. And it requires convincing others to adopt this approach, an even harder task. But as the proverb (almost) goes, one ounce of convention is worth one pound of reconciliation.

[Note: Whenever you talk about item reconciliation, the topic of correlating events is not far behind. It is assisted by a solid underlying IT model, but it has challenges of its own, so I'll consider this out of scope for this discussion.]

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