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08
Aug
2008

ITIL certification for Oracle IT Service Management Suite (Pink Elephant)

by William (@vambenepe on Twitter)

The Oracle IT Service Management Suite (meaning the combination of Oracle Enterprise Manager and Siebel Service Desk) has earned a V2 certification for ITIL from Pink Elephant. More specifically, the Suite covers six of the seven processes: Incident, Problem, Change, Configuration, Release and SLM.

Here is the “Pink Verified” list.

[UPDATED 2008/9/9: Here is the corresponding press release.]

Related posts:

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  2. A week of Oracle Middleware, Management and Cloud
  3. Book on Middleware Management with Oracle Enterprise Manager
  4. Oracle acquires ClearApp for composite application management
  5. Oracle acquires e-TEST from Empirix
  6. Running Oracle in Amazon’s cloud
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This entry was posted on Friday, August 8th, 2008 at 1:03 am and is filed under Everything, IT Systems Management, ITIL, Oracle. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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