We can find on the Register site a Microsoft-sponsored report by Freeform Dynamics on the daily frustrations of IT management work. The results are introduced as “surprising and interesting” but I don’t see where the surprise comes from. The main take-away is that the tools and systems that support IT management are fragmented and that better integration is needed. This is very true but hardly qualifies as a surprise unless you’ve been living in a PowerPoint world (where the boxes are always nicely layered and connected – after all there even are built-in functions in PowerPoint to polish this lie by ensuring that objects look well distributed and aligned). But the report is still an interesting short read.
Freeform Dynamics on IT management
Filed under Everything, IT Systems Mgmt, Mgmt integration
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